HUSKY HOWLER Volume 2, Issue 1 January 14, 2020
Bronz-Glow Technologies, Inc.
We hope it's your best year ever. The Black Dot One day, a professor entered his classroom and asked his students to prepare for a surprise test. They all waited anxiously at their desks for the exam to begin.The professor handed out the exams with the text facing down, as usual. Once he handed them all out, he asked the students to turn over the papers.To everyone’s surprise, there were no questions–just a black dot in the center of the paper. The professor, seeing the expression on everyone’s faces, told them the following:“I want you to write about what you see there.” The students,
confused, got started on the inexplicable task.At the end of the class, the professor took all the exams, and started reading each one of them out loud in front of all the students.All of them, with no exception, defined the black dot, trying to explain its position in the center of the sheet. After all had been read, the classroom silent, the professor started to explain:“I’m not going to grade you on this; I just wanted to give you something to think about. No one wrote about the white part of the paper. Everyone focused on the black dot – and the same thing happens in our lives. However, we
insist on focusing only on the black dot – the health issues that bother us, the lack of money, the complicated relationship with a family member, the disappointment with a friend.The dark spots are very small when compared to everything we have in our lives, but they are the ones that pollute our minds. Take your the eyes away from the black dots in your lives.Enjoy each one of your blessings, each moment that life gives you. Be happy and live a life filled with love!”
Have you met our dynamic duo? David G. Jacobs
President & CEODavid, as President and CEO of Bronz-Glow Technologies, Inc., wears many hats. He exhibits excellent leadership and decision making skills. He works closely with each department to establish short and long term goals, presides over the workforce, and manages the company budget. He wears the President hat well, but don’t be surprised if you see him working in our plant coating equipment!David values honesty, truthfulness, loyalty, integrity and being genuine.David enjoys traveling, cruising in his corvette, comedy and relaxing by his pool. Darlene Gill
Vice President & HRDarlene, as Vice President and Human Relations Officer at Bronz-Glow Technologies, Inc., is a multi-faceted person. She manages staff and oversees departmental operations. She’s directly involved with each department to assist in building strong customer relationships, maximize the company’s operating performance and aid in achieving the company’s financial goals. She also is the Certified License Applicator Administrator. She ensures the company adheres to federal and state regulations regarding personnel and safety.Darlene values faith, family, honesty, truth, responsibility, generosity, accountability, gratitude and respect.Darlene enjoys gardening (vegetables, flower and butterfly); raising monarch butterflies and reading. Customer LoyaltySuperior protection for your equipment
Our company mascot and product line namesake.When you hear of a Husky, you think loyalty and protection, right?That is what you can count on from Bronz-Glow Technologies, Inc. Please meet our team (in order of seniority) Robert "Bob" Bloom
Field Operations & Training SupervisorBob coordinates all aspects of field jobs quoted by our Customer Service team to finalization of the job. He trains new companies to apply Bronz-Glow coatings as Certified Applicators. Bob values God, Country and Company Excellence. His hobby is riding his Harley Davidson motorcycle. Richard Klemm
HVAC Tech, Richard has a variety of responsibilities from disassembling/reassembling units, cleaning coils, recovering refrigerant to installing new coils. Richard values a fair days work for a fair days pay, treating others with respect and being a great listener. He is a family man and actively supports his sons in the NJROTC. Alison "Ali" Farmer
Production Coordinator, Alison schedules and oversees the daily operations at the plant. This involves making sure employees follow procedures and policy to ensure a safe work environment. This coordination assures our customers receive their equipment in a timely fashion as well as exceeding quality standards. Alison values the team approach including integrity, honesty, dedication, loyalty, dependability, respect, consistency, reliability and adhering to ethical principles. Alison loves her children, dogs and enjoys cooking and relaxing. Paige "Hoppo" Gallon
Coating Spray Specialist "Spray King" Paige assures all units, coils and cabinetry are spray coated proficiently and are perfect when the customer receives their equipment. Paige values hard work, honesty and loyalty. He is an avid Dallas Cowboys fan, thus he enjoys watching football (including watching the Florida Gators), EATING, and enjoying his beverage of choice. Monica Fernandez
International Support & Front Office SpecialistMonica is our international sales support coordinator which involves expertise with export compliance. She manages our front office area and maintains our centralized customer files.Monica values honesty and truth in all her endeavors. David "Mistro" Brown
Production Technician, David is head of the Husky Coil Coating department and is the lead “dip” applicator at the plant. He manages our product inventory and helps wherever he is needed. David believes in treating other people the way you want to be treated.He enjoys watching football and cooking food on the grill. Kristen Benton Bepler "Special K"
Marketing-A/R Specialist, Kristen began her career with Bronz-Glow as an Accounts Receivable Specialist and currently is backup as needed. She has since moved into marketing and is the customer follow-up coordinator. She helps wherever she is needed. Kristen values honesty, integrity, loyalty, and a strong work ethic. She is motivated to grow and learn. She enjoys walks on the beach with her dog Elliott, seashell and “treasure” hunting on the beach and gardening. Michelle Bridges
Operations SpecialistMichelle is the admin for safety, our Marketing Specialist and coordinates the AHR Expo participation. Michelle values faith, family and love of our country. She is active in her church, supporting our veterans and enjoys reading, crafting and outdoor adventures. Bambi DeMeo
Customer Service Specialist, Bambi provides customers with expertise in preparing quotes for their coating needs and processing their product orders. Bambi values loyalty and maintaining the relationships we have developed with our customers. Paul Novack
Customer Service Manager, Paul supervises the Customer Service department ensuring procedures are followed. He strives to have the department operate as efficiently as possible so as to provide the customer with the best service. In addition to supervising, he also provides customers with expertise in preparing quotes for their coating needs and processing their product orders. Paul values trustworthiness and honesty. Izeal Acker
Izeal’s primary role is spray coating units and assists in other departments with prep, shipping and testing where needed. Izeal values safety, protection of life and upholding company policies. He enjoys jogging, community self-help and human growth. He loves to see and hear of human greatness and to motivate that greatness. Staci Jenkins
Staci is responsible for all our accounting transactions including payroll, invoicing, deposits, payables, purchasing, reconciling statements and credit card purchases. Staci values honesty and trustworthiness. She enjoys spending time with her family, playing games and games on the computer or her phone. Macklin “Bubba” Kirksey
Production/ Maintenance Technician
Macklin is versatile and provides support wherever he is needed. He maintains all the equipment to ensure job efficiency.Macklin values hard work and is eager to learn, very optimistic and humble.He enjoys working on vehicles, electrical and audio systems. He enjoys outdoor activities and has an interest in knives and firearms. Trumaine Comage
Trumaine provides support in all departments to ensure proficiency and quality of service. Trumaine values family, honesty and integrity. He enjoys participating in activities with his children, basketball, reading comics, movies and learning Japanese culture. Mackenzi "Sissy" Kirksey
Production AssistantMackenzi coordinates production, shipping, receiving, and organizes jobs in-house. She maintains the ship out logs and chemical inventory. She also serves as the internal problem solver.Mackenzi values honesty, loyalty, dependability, positivity, passion, compassion, respect, courage, good humor, consistency, open-mindedness, commitment and reliability.She enjoys singing and listening to music. She likes to spend time with her family and write poetry with the hopes of one day becoming an author. As a company ...
... we strive to earn our customers trust and exceed their expectations.
... we value our employees and customers.
... we enjoy learning, growing and giving back.
Special messages from our team:
We continue to increase our customer base. Over the past three years Bronz-Glow has increased its customer base by 90 new customers each year. That means just under 300 new customers added to our customer base through the Customer Service Department. Whether it is their HVAC coils, radiators or generators we continue to meet or exceed their expectations. This year alone, we have acquired three domestic certified applicators; two in Hawaii and one in South Florida. We have 42 new coating customers and 45 new domestic product customers. We have one new international product customer in Mexico. This is a welcomed accomplishment in today’s economy. We’ve been able to meet and exceed our customer’s needs with our superior products, quick lead times and proof our coating extends the life of the customer’s commodity; along with the customer service team’s positive response and our production department’s workmanship.Let 2020 continue the upswing in the growth of our business!
International Product SalesI would like to thank all our international partners and applicators for their loyal patronage and hard work in promoting Bronz-Glow products throughout the world.Since 2013, the international products have had a steady increase in sales, with future sales looking brighter than ever.It has been wonderful working with you and looking forward to continuing our relationship.Happy 2020!
Bronz-Glow accounting department uses QuickBooks and can invoice you electronically. Save the trees and your stamp! Pay your invoice via ACH. Contact Staci for more information.If you ever have any questions regarding your invoices or payments, please give me a call. I will be happy to assist you with friendly, southern charm.We appreciate your business and wish you and your family a safe and Happy New Year!
Heat Effects on Aluminum/ Copper Coils
by Robert (Bob) Bloom
Corrosive environments have always had an adverse effect on HVAC equipment. Science has studied these and found four main characteristics needed to cause the break-down of all metallic surfaces. MoistureOxygenHeatReactive elements in the environment.These factors vary in the corrosion rates of metals such as Cast Iron (corroding at a fast rate) to Gold (almost no corrosion rate at all). If a metal such as aluminum is in a salt environment, the mixture of salt, humidity and oxygen will cause the molecular structure to break down reducing its ability to transfer heat. When heat is added to the equation, such as direct sun, re-heat operations, defrost modes or simple heat transfer operations, the rate of corrosion is doubled for every
10 degrees F (10° C). With these factors considered, adding a dissimilar alloy such as copper will then cause an electrolysis effect and increase the process of corrosion even more.After long term observation of the above characteristics on air conditioning equipment, it has become very obvious that the rate of corrosion will vary in different components of a HVAC system. Typically, the exterior condenser coil is the most effected due to its direct contact with external elements, however, if there is a reheat coil in the system, the rate of corrosion is higher due to the extensive heat which is produced in that coil. The evaporator coil is always colder than any other coils or components but has a high rate of corrosion due to the constant moisture produced by this component. To read the complete article and learn more on how to decrease the rate of corrosion please click below:Heat Effects on Aluminum/Copper Coils
Did you know keeping a clean evaporator coil will save you more money than you might think?
by Alison Farmer
Your air conditioner is one of the biggest contributors to high electric bills. Even a system with clean coils takes a lot to run.Did you know that a unit that contains dirty coils can increase your bill by 40% and decreases by 30%? Well it can and does so let’s learn some tips and tricks to avoid the unnecessary cost.It is very important that you always have a clean filter in your air handler. A dirty, blocked, or clogged filter will starve the unit of air flow which will make the unit work twice as hard to bring your home to a comfortable temperature.
Just changing your filter once a month can save you a substantial amount. Dirty coils are the biggest problem.Your condenser and evaporator should be cleaned twice a year. I like to do it at the beginning of the hot season and again before the winter months. If you have a heat pump system then your unit runs all year long. In the winter months your evaporator becomes your condenser and it reverses back in the summer months. Therefore your condenser is actually an evaporator too. I know that this can be very confusing so let’s just know that we should keep both of these coils clean.Bronz-Glow offers a variety of coil cleaning product. Husky Coil Guard is a mild detergent that is safe to use on coated and uncoated coils. Evap Zap is a high foaming, rinse free product that is also safe to use on coated and uncoated coils.For directions on properly cleaning your coils please click below:Keep a clean evaporator coil will save you money Why HVAC Coil Coatings?
by Kristen Benton Bepler
Most HVAC manufacturers, distributors, and contractors realize the importance of protection from corrosion by using coil coatings, yet many do not.Hundreds of thousands of pinhole leaks occur over time from corrosion. The causes are from pollutants such as salt-air, household cleaning agents, pesticides, formaldehyde's and more.This corrosion can be seen within weeks after installation but more typically can appear in one to four years.Prevention is the key!Bronz-Glow Technologies, Inc. propriety coatings can alleviate these concerns.If you are already using our coatings, you know! Please spread the word!If you’ve yet to try us, please do. We back our product and workmanship 110%!!Visit our website to learn more: Click here to visit our website Here's what our customers are saying:
Archdiocese of Louisville
Customer Service Representative was friendly and helpful. Quote was completed in a timely manner. Overall process with Bronz-Glow was easy. Quoted price was reasonable and met job specifications When responding to a satisfaction survey, answered “Strongly Agree” to all the following:
L. V.Thermo-Air, Inc.
Very Positive-How would you rate your overall experience with Bronz-Glow Technologies? Strongly Agree-Our Customer Service representative was friendly and helpful. It is one of the best products-Why did you choose our service or products?Strongly Agree-Did you receive your coated units or product in a timely manner?Absolutely-Would you recommend Bronz-Glow Technologies to others? Keep up the good work! When responding to a thank you for your business survey, answered as follows:
Home Owner for DSS
Thank God for the internet that allowed us to research and find Bronz-Glow, which seemed like the best long-term solution, provided it worked. It did! Since installing our new Bronz-Glow coated coil, we have had the blessed relief of not smelling "dirty sock!"Special thanks to Paul and Bambi who have been great helps to my husband and me.
BE OUR GUEST AT THEAHR EXPO IN ORLANDO!
We'll be at booth 3706
Orange County Convention Center 9800 International DriveOrlando, FL 32819See map
Follow us on social media for updates from the show.
From our family to yours,
may 2020 bring you many blessings!
Bronz-Glow Technologies, Inc., www.bronz-glow.com, 175 Bronz Glow Way, St Augustine, FL 32095, United States, firstname.lastname@example.org